DrayTek
DrayTek VigorCare for your Draytek Product | Subscription
DrayTek VigorCare for your Draytek Product | Subscription
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DrayTek VigorCare for your Draytek Product | Subscription
- Enhanced Warranty Service
- 3 or 5 year warranty upgrades available
- Advanced-Replacement of faulty unit
- Next working day* replacement unit
- Cover for 3 or 5 years warranty with single payment
- Available for all DrayTek Vigor routers
- Warranty upgrades available to purchase for up to 6 months after product purchase
Advanced Replacement
If you suspect that your covered DrayTek product has developed a fault, our experienced support technicians will help you to diagnose the problem and determine whether the unit needs to be service or replaced. If it does, a replacement unit will be sent out the same day for delivery on the next working/business day (to most of the UK). If you wish to take the unit yourself to the service centre (currently North of London), replacement or diagnosis/repair can be carried out in person.
3 or 5 Year Warranty
With VigorCare, you also have the benefit of an extention to a full 3 or even 5 years of warranty so that if a fault does develop, you will have no bills for parts, labour or replacement in the event that a warranty fault develops. We're proud of the reliability that DrayTek products achieve but however unlikely a problem might be, if your business depends on your DrayTek product, VigorCare should give you the peace of mind and convenience that you need.
VigorCare subscription can be purchased through your DrayTek dealer. To select the appropriate subscription pack, click on the 'specification' tab above to find the right category for your product.
VigorCare membership is subject to the VigorCare Terms & Conditions (see terms tab, above) and should be taken out within 6 months of purchase of your new router.
VigorCare Service Packs
VigorCare subscription is available for several categories of product. Determine the correct pack for your product below. You can purchase your subscription from your dealer which must be activated via the link below within 6 months of your router and service pack being purchased
| Product Code | Description | Suggested Retail Price (SRP) |
Applicable To These DrayTek Products | Duration |
|---|---|---|---|---|
| VCARE-A3 | VigorCare A3 3 Year Subscription | 25.00 | Vigor 130, Vigor 166, Vigor 2762, 2765 series VigorAP 810, 903, 912C, 960C, 1000C, 1060C VigorSwitch P1092, G1080 |
3 Years |
| VCARE-B3 | VigorCare B3 3 Year Subscription | 39.00 | Vigor 2620Ln Vigor 2832, 2862, 2865, 2866, 2926, 2927 series VigorAP 920, VigorAP 918 series VigorSwitch P2121, G2100, P2100 |
3 Years |
| VCARE-C3 | VigorCare C3 3 Year Subscription | 49.00 | Vigor 2952, 2960, 2962, 3220 VigorSwitch P1280, G1280 |
3 Years |
| VCARE-D3 | VigorCare D3 3 Year Subscription | 75.00 | Vigor 3900, Vigor 3910 VigorSwitch G2280, G2280x, G2500, G2540x VigorSwitch P2280, P2280x, P2500, P2540x |
3 Years |
| VCARE-A5 | VigorCare A5 5 Year Subscription | 38.00 | Vigor 130, Vigor 166, Vigor 2762, 2765 series VigorAP 810, 903, 912C, 960C, 1000C, 1060C VigorSwitch P1092, G1080 |
5 Years |
| VCARE-B5 | VigorCare B5 5 Year Subscription | 62.00 | Vigor 2620Ln Vigor 2832, 2862, 2865, 2926, 2927 series VigorAP 920, VigorAP 918 series VigorSwitch P2121, G2100, P2100 |
5 Years |
| VCARE-C5 | VigorCare C5 5 Year Subscription | 69.00 | Vigor 2952, 2960, 2962, 3220 VigorSwitch P1280, G1280 |
5 Years |
| VCARE-D5 | VigorCare D5 5 Year Subscription | 88.00 | Vigor 3900, Vigor 3910 VigorSwitch G2280, G2280x, G2500, G2540x VigorSwitch P2280, P2280x, P2500, P2540x |
5 Years |
If you have purchased a VigorCare Service Pack, you must register immediately to activate it. Click here to activate/register.
Shipping
Shipping
We require 1 working day to process your order and aim to deliver your goods within 3 working days. Working days are Monday to Friday. Our Logistics Centre will process orders up to 11pm the same day. For example, if you place an order on Monday at 8am, your order will be processed that day before 11pm and leave our logistics centre on Tuesday.
The majority of goods are despatched between 1-3 working days subject to availability. If you opt for the standard delivery service, you will receive your order within 1-3 days. You can opt for an enhanced delivery service for a quicker service. Some goods are despatched from overseas locations and therefore you will experience a longer lead time. You will be notified if an order is being fulfilled from an overseas location.
Returns
Returns
We accept returns within 30 days. All we ask is that the item is returned in its original condition we all seals intact.
Note: You are not able to return any type of item that cannot be resold for hygiene reasons, such as headphones, earpieces etc
Please read our returns policy
Warranty
Warranty
All products come with the standard manufacturer warranty. Extended warranty can also be purchased. Read more...
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