Laptop/PC Service Support | Remote (Collection and Delivery)

We require 1 working day to process and handle your order before despatch. Standard delivery takes 2 working days after despatch; Express delivery takes 1 working day after despatch. Allow 3 working days in total for Standard or 2 working days for Express, including handling. Working days are Monday to Friday.

UK Standard delivery is £2.49 for orders below £8 and free for orders of £8 or more. Express and timed services cost extra. Overseas fulfilment may take longer; we will notify you if this applies.

See our shipping policy for charges and full delivery details.

For eligible online purchases, tell us within 14 days of delivery if you wish to cancel, then return the goods within a further 14 days. You may inspect items as you would in a shop; deductions may apply for handling beyond what is necessary. Statutory exceptions apply, including certain sealed hygiene goods once unsealed.

Customers pay return postage for change-of-mind returns. We issue refunds within 7 days in accordance with our policy. Faulty, incorrect or misdescribed goods are handled separately, and your statutory rights are unaffected.

Please contact us before returning goods and read our returns and refund policy for full conditions and the correct return address. Any more generous returns offer made when you ordered remains applicable.

Manufacturer warranty cover is shown in the product details where available. Contact us if your item develops a fault or you need help with a warranty claim.

A manufacturer warranty is additional to your statutory rights. It does not replace your rights against In Touch Telecoms Ltd for faulty, incorrect or misdescribed goods.

See our returns and refund policy and terms of service for further details.